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Dear customer services team,

I am getting in touch to say how fantastic it would be if you carried more vegan-friendly food options on your trains. There are a huge number of vegans in the UK, and this is only growing. That means a lot of customers are only left with a packet of crisps on a long journey!

Carrying soya milk for hot drinks as well as labelled vegan snacks and meal options would result in a lot of very happy customers. And, of course, it is not only vegans who buy vegan food. These options would also be popular with vegetarians as well as people who are health conscious, eco conscious or just looking for something new to try.

Best wishes

Dear customer services team,

I am very happy to see that you offer a vegan sausage sandwich on your trains – as a vegan, this is very much appreciated! However, there are a couple of changes you could make to improve your menu further. Offering soya milk for hot drinks, and labelling the vegan snacks on your menu would result in a lot of happy customers.

Best wishes

Covid-19 disclaimer: Although these campaigns are aimed at improving travel for vegans, we recognise that travel is severely restricted at the moment due to the pandemic. We encourage everyone to follow government advice and to do all they can to reduce the spread of coronavirus.

We’re looking to improve options for vegans in the travel sector.

We know that vegans often struggle to find suitable food when they’re travelling.

To get involved, please use our form to email the rail companies of your choice. If enough of us do this, they will start to sit up and take notice of the power of the vegan pound.

You can also tweet companies showing that they would gain your custom if they upped their vegan game. And how about taking the time to thank companies who are going above and beyond, too?

Make your voice heard

When it comes to improving and updating their ranges, businesses are most likely to listen to their customers. This is why we’ve decided to make it as easy as possible for you to contact these companies and make your voice heard.

Below you can see which companies have confirmed that they carry certain vegan options. We’ll be completing this table as the campaign runs and we receive confirmation from the train companies.

Feel free to personalise the email or add your own comments before pressing ‘send’. Adding a name and your own reasons for wanting to see more vegan products will be more likely to strike a chord with the customer services team who reads it.

Copy-paste our template emails: to Grand Central | to other companies

  • Plant milk - No
  • Cold savoury option - No
  • Hot savoury option - No
  • Cake/biscuit - No

Help us to contact them by emailing [email protected]

  • Plant milk - No
  • Cold savoury option - No
  • Hot savoury option - No
  • Cake/biscuit - No

Help us to contact them by emailing [email protected]

  • Plant milk - No
  • Cold savoury option - Yes
  • Hot savoury option - No
  • Cake/biscuit - Yes

Help us to contact them by emailing [email protected]

  • Plant milk - Yes
  • Cold savoury option - Yes
  • Hot savoury option - Yes
  • Cake/biscuit - No

Help us to contact them by emailing [email protected]

  • Plant milk - Yes
  • Cold savoury option - Yes
  • Hot savoury option - Yes
  • Cake/biscuit - No

Help us to contact them by emailing [email protected]

  • Plant milk - Yes
  • Cold savoury option - Yes
  • Hot savoury option - No
  • Cake/biscuit - Yes

Help us to contact them by emailing [email protected]

  • Plant milk - No
  • Cold savoury option - No
  • Hot savoury option - Yes
  • Cake/biscuit - No

Help us to contact them by emailing [email protected]

  • Plant milk - No
  • Cold savoury option - No
  • Hot savoury option - No
  • Cake/biscuit - No

Help us to contact them by emailing [email protected]

  • Plant milk - No
  • Cold savoury option - No
  • Hot savoury option - No
  • Cake/biscuit - No

Help us to contact them by emailing [email protected]

  • Plant milk - No
  • Cold savoury option - No
  • Hot savoury option - No
  • Cake/biscuit - No

Help us to contact them by emailing [email protected]

  • Plant milk - Yes
  • Cold savoury option - Yes
  • Hot savoury option - Yes
  • Cake/biscuit - Yes

Share on social media

Not sure where to start? Here are some ideas for tweets, and images you can use. Don’t forget to tag your chosen company!

Train travel can be a great #sustainable option. Why not increase the sustainability of your catering too, by adding some #vegan options? #VeganOnTheGo

#vegan food can be enjoyed by pretty much everyone! Please carry well-labelled plant-based options for your passengers #VeganOnTheGo

It’s often hard to find a #vegan #meal on board #trains – carrying some #vegan options would result in some very happy customers! #VeganOnTheGo

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